PortaMi

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Datenschutzerklärung

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PortaMi (“PortaMi”, “we”, “us”) helps you discover food & drink places in Milan and other cities. This Privacy Policy explains what personal data we process, why, on what legal basis, who we share it with, and the rights you have. It applies to the PortaMi mobile app (iOS and Android).

1. Who is responsible for your data (Data Controller)

The data controller is [LEGAL ENTITY / SOLE TRADER NAME], [REGISTERED ADDRESS], [VAT / TAX ID IF ANY]. You can contact us about privacy at [PRIVACY CONTACT EMAIL].

2. What data we collect and why

We only collect what the app needs to work. We do not sell your data, and we do not use it for cross-app/cross-site advertising tracking (no advertising identifiers, no ad SDKs).

DataWhat it isWhy we process itLegal basis (GDPR Art. 6)
Account identity — email, name, Firebase user ID, and (if your provider supplies it) profile picture URLProvided when you sign in with Google or AppleTo create and secure your account, sign you in, and personalise your experiencePerformance of a contract (Art. 6(1)(b)) — providing the service you asked for
Precise location (GPS latitude/longitude)Requested from your device when you use location-based featuresTo recommend places near you (“close to me” / nearby)Consent (Art. 6(1)(a)) — you grant the OS location permission; you can revoke it any time
Food preferences (e.g. vegan, vegetarian, gluten-free, and your interaction-derived tastes)Settings you choose, plus signals from how you use the appTo personalise recommendations (the “Portami” suggestion engine)Performance of a contract / legitimate interests (Art. 6(1)(b)/(f))
Interaction dataWhich places you view, favourite, add to collections, open in Maps, call, share, or that are shown to you, with timestamps and a session idTo power and improve recommendations and measure which suggestions workLegitimate interests (Art. 6(1)(f)) — improving the service
Collections & favouritesLists you create, places you save, and any notes/ratings you addTo provide the collections and favourites featuresPerformance of a contract (Art. 6(1)(b))
Crash & performance diagnosticsCrash reports (via Firebase Crashlytics) and app performance traces (via Firebase Performance Monitoring)To find and fix bugs and keep the app fast and stableLegitimate interests (Art. 6(1)(f))
Technical dataNetwork connectivity status, device/OS information inherent to using a mobile appTo operate the app and diagnose problemsLegitimate interests (Art. 6(1)(f))

We do not collect: payment data (the app has no payments), contacts, photos, microphone, calendar, or health data.

3. Location, specifically

  • We request precise location only while you use the app (foreground). We do not track your location in the background.
  • You can use much of the app without granting location; location-based recommendations simply won’t be available.
  • You can grant or revoke location permission at any time in your device settings.

4. Who we share data with (processors & third parties)

We use Google Firebase (Google Ireland Limited / Google LLC) as our backend infrastructure. Your data is processed through these Firebase services on our behalf:

  • Firebase Authentication — sign-in and account security
  • Cloud Firestore — storing your account, collections, preferences, and interaction data
  • Firebase Storage — place images
  • Firebase Crashlytics — crash diagnostics
  • Firebase Performance Monitoring — performance diagnostics

We also use Google Maps / Google Sign-In and Apple Sign-In for the corresponding features. When you sign in with Google or Apple, that provider processes your sign-in under its own privacy policy.

These providers act as our processors (or, for the sign-in providers, independent controllers for the authentication step). We do not share your data with advertisers or data brokers.

5. Where your data is processed (international transfers)

Your data is primarily processed in the European Union ([confirm Firestore region — project uses europe-west1]). Some Google/Apple services may process limited data outside the EU; where they do, transfers are covered by appropriate safeguards (e.g. the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework).

6. How long we keep your data

  • Account data is kept while your account exists.
  • When you delete your account in the app, we mark it deleted and revoke your sessions; [RETENTION WINDOW — specify the concrete window for fully purging account and interaction data].
  • Diagnostics(crash/performance) are retained per Firebase’s default retention.

7. Your rights

Under the GDPR you have the right to: access your data; correct it; delete it (“right to be forgotten”); restrict or object to processing; data portability; and to withdraw consent (e.g. location) at any time without affecting prior processing.

  • You can delete your account directly in the app (Settings → account deletion).
  • For any other request, contact [PRIVACY CONTACT EMAIL]. We will respond within the time the GDPR requires (generally one month).
  • You also have the right to lodge a complaint with your supervisory authority — in Italy, the Garante per la protezione dei dati personali (www.garanteprivacy.it).

8. Children

PortaMi is not directed to children. We do not knowingly collect data from anyone under [AGE THRESHOLD]. If you believe a child has provided us data, contact us and we will delete it.

9. Security

Account tokens are stored in the device’s encrypted secure storage. Backend access is protected by Firebase Authentication and Security Rules. We restrict access to personal data to what the service requires. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.

10. Local storage on your device (not cookies)

The app is a native mobile app and does notuse web cookies. It stores some data locally on your device (e.g. cached preferences and your sign-in session) using the operating system’s standard storage. This stays on your device and is cleared when you sign out or delete the app, except as needed to keep you signed in.

11. Changes to this policy

We may update this policy. We will post the new version with an updated “Last updated” date and, for material changes, notify you in the app.

12. Contact

Questions or requests: [PRIVACY CONTACT EMAIL] [LEGAL ENTITY NAME], [ADDRESS].